Privacy and Cookie Policy - Shreya Interiors

Shreya Interior Pvt. Ltd.

Effective Date: December 31, 2025

Shreya Interior Pvt. Ltd. (“we”, “us”, “our”, or “the Company”), operating the website at https://shreyainterior.com.np (the “Website”), is committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookie Policy explains how we collect, use, store, share, and protect your personal data when you visit our Website, create an account, place an order, subscribe to our newsletter, or contact us. It also covers our use of cookies and similar technologies.

This Policy complies with the Individual Privacy Act, 2075 (2018), E-Commerce Act, 2081 (2025), and other applicable laws of Nepal.

Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

Name, email address, phone number, and delivery address when you register an account, place an order (including Cash on Delivery), or fill out the contact form
Email address when you subscribe to our newsletter.
Any additional information you voluntarily provide through inquiries or messages.

b. Automatically Collected Information

Technical data such as IP address, browser type, device information, and browsing behavior through cookies and analytics tools (Google Analytics and Facebook Pixel).
Email address when you subscribe to our newsletter.
Any additional information you voluntarily provide through inquiries or messages.

How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil orders, including Cash on Delivery arrangements and delivery coordination.
To communicate with you regarding orders, inquiries, newsletters, and updates.
To improve the Website’s functionality, user experience, and content through analytics (Google Analytics and Facebook Pixel)
To comply with legal obligations, prevent fraud, and resolve disputes.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Sharing of Personal Information

We may share your information only in limited circumstances:

With trusted service providers (e.g., delivery partners or transport companies) strictly for order fulfilment and delivery.
With analytics providers (Google Analytics and Facebook Pixel) in anonymized or aggregated form.
When required by law, government authorities, or to protect our legal rights.

Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your device to enhance website functionality and analyse usage.

Cookies We Use

Essential Cookies : Necessary for basic website functions (e.g., navigation and checkout process)
Analytics Cookies : Google Analytics and Facebook Pixel – used to understand how visitors interact with the Website (e.g., page views, traffic sources). These do not track individual users for advertising.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect Website functionality.

By continuing to use the Website, you consent to our use of cookies as described.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission or storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary for the purposes stated above or as required by law (e.g., tax and accounting records).

Your Rights

Under the Individual Privacy Act, 2075, you have the right to:

Access, correct, or delete your personal information.
Withdraw consent for newsletter subscriptions.
Lodge a complaint with relevant authorities if you believe your privacy rights have been violated.

To exercise these rights, contact us at shreyainteriornepal@gmail.com or 9851366771.

Children’s Privacy

The Website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.